How does the Cash on Delivery fee work on Wix?

When a customer chooses Cash on Delivery as a payment option at checkout, the app automatically adds your configured fee, a fixed amount or a percentage of the order total, before they place the order.

Can I use a fixed fee and a percentage fee for cash on delivery?

You configure one fee type at a time: either a fixed amount or a percentage of the order total. Choose the model that best matches your COD collection costs.

Can I customize the fee name shown at checkout?

Yes. You can set the label customers see, such as COD handling fee or Cash on Delivery surcharge, so the charge is clear and on-brand.

Is the fee calculated before or after tax?

You choose whether the cash on delivery fee is calculated before or after tax, so totals align with your store's accounting and compliance needs.

Is the cash on delivery fee added to every order?

No. The fee is added only when a customer chooses Cash on Delivery as a payment option at checkout. Orders paid by card, wallet, or any other payment method are not charged the COD fee.

Does this change my shipping or other payment methods?

No. The fee applies only when a customer chooses Cash on Delivery as a payment option at checkout. Your existing shipping setup and other payment methods stay the same.

Cash on Delivery Fee for Wix Stores

Stop covering COD collection costs out of pocket. Pass them to the payment method that creates them.

Install for free

No credit card required.

Benefits Overview

What a cash on delivery fee unlocks on your Wix store

Key ways Wix merchants use this setup to improve product clarity and shopper confidence before checkout.

Recover courier and handling costs

Cash on delivery orders often carry extra collection and processing overhead. A dedicated COD fee helps you offset those costs without raising prices store-wide.

Transparent checkout for shoppers

The cash on delivery fee appears automatically when that payment option is selected, so customers see the total before they confirm the order.

Simple setup without custom code

Configure your cash on delivery fee in the app dashboard and let it apply whenever customers pick COD at checkout. No coding required.

Fixed amount cash on delivery fees
Percentage based COD fees
Custom checkout fee name
Before or after tax calculation
Automatic fee when cash on delivery is selected
Clear fee display before checkout
Works with your existing shipping setup
No changes to other payment methods

Personalization Flow

Why merchants add a cash on delivery fee

Cash on Delivery creates real handling and collection costs. A dedicated COD fee at checkout lets you recover those expenses, keep totals transparent, and leave prepaid orders untouched.

Recover collection and handling costs

Courier pickups, cash handling, and failed delivery attempts add up on every cash on delivery order. A dedicated COD fee passes those costs to the payment method that creates them, instead of eating margin on every sale.

Charge a fixed fee when collection cost is predictable per order.
Use a percentage when higher cart values cost more to collect.
Keep card and wallet checkout free of cash on delivery surcharges.

Show the fee clearly before checkout

Shoppers see the surcharge as soon as they select Cash on Delivery, with no surprises after the order is placed. You control the label and whether the fee applies before or after tax.

Display a custom fee name shoppers recognize at checkout.
Align before-or-after tax behavior with your accounting.
Build trust with upfront totals on mobile and desktop.

Protect margins without changing your store

The cash on delivery fee applies only when COD is selected. Your shipping rules, product prices, and other payment methods stay exactly as they are, with no theme edits or custom code required.

Leave prepaid orders and shipping rates unchanged.
Apply the same fee rule across every cash on delivery checkout automatically.
Start free and upgrade when order volume grows.

Merchant Scenarios

How merchants use this

Example scenarios based on common merchant setups and results.

We added a flat fee for COD orders. It covers what the courier charges us, and we did not need to change our product prices.
Priya N.

We use the percentage option for cash on delivery. Shoppers see the fee at checkout before they place the order.
Marcus L.

COD costs sit in their own line item now instead of shipping. Totals are easier for customers to follow.
Elena V.

Pricing Details

Pricing

A comprehensive breakdown of our pricing plans to help you make the best choice.

Basic

$0/month

Get started with cash on delivery fees on up to 20 orders per month.

Install for free

Up to 20 Cash on Delivery orders/month
Charge a fixed or percentage COD fee
Customize the checkout fee name
Email support

Premium

$3.99/month

Unlimited cash on delivery orders with priority support as you scale.

Install for free

Unlimited Cash on Delivery orders
Charge a fixed or percentage COD fee
Customize the checkout fee name
Priority email support

Conversion Impact

Results merchants typically see

Typical outcomes when cash on delivery fees are applied clearly at checkout, not buried in shipping or product prices.

Recover cash on delivery handling costs

Per-order

A dedicated cash on delivery fee lets you pass collection and processing costs to the payment method that creates them, instead of subsidizing every order.

Encourage prepaid checkout

Optional nudge

A visible COD surcharge can steer price sensitive shoppers toward card or wallet payments when you prefer prepaid fulfillment.

Faster cash on delivery fee rollout

Minutes to launch

Configure fee type, label, and tax behavior once, then every COD checkout applies the same rule without manual edits.

Ready to try it on your Wix store?

Explore PowerUp apps and add Cash on Delivery Fee when you are set to ship.

Install for free Read the blog

Frequently asked questions

Quick answers about using Cash on Delivery Fee on Wix.

Related guides

Explore more ways to set up cash on delivery fees on your Wix store.