What is a cash on delivery handling fee?

It is an extra charge at checkout when a customer chooses Cash on Delivery as a payment option. It covers handling and collection costs tied to COD orders.

Can I rename the handling fee at checkout?

Yes. You can set the label shoppers see, such as COD handling fee, cash on delivery handling fee, or Cash on Delivery surcharge.

Is the handling fee charged on every order?

No. The cash on delivery handling fee applies only when a customer chooses Cash on Delivery as a payment option at checkout.

Can the handling fee be fixed or a percentage?

Yes. Configure either a fixed cash on delivery handling fee or a percentage COD fee on the order total.

Does this affect non-COD payment methods?

No. The handling fee is limited to Cash on Delivery checkouts. Card, wallet, and other payment options are not charged the COD fee.

Cash on Delivery Handling Fee for Wix

Recover the handling work COD creates on every cash on delivery order.

Install for free

No credit card required.

Benefits Overview

Why stores add a cash on delivery handling fee

Key ways Wix merchants use this setup to improve product clarity and shopper confidence before checkout.

Cover cash handling and collection work

COD orders need extra processing when cash is collected at the door. A handling fee recovers that labor without inflating prices for prepaid shoppers.

Shown only on COD checkout

The cash on delivery handling fee appears when that payment option is selected, so prepaid customers never see the charge.

No changes to the rest of your store

Configure the handling fee once in the app dashboard. Shipping, catalog prices, and other payment methods stay as they are.

Personalization Flow

Why merchants add a cash on delivery fee

Cash on Delivery creates real handling and collection costs. A dedicated COD fee at checkout lets you recover those expenses, keep totals transparent, and leave prepaid orders untouched.

Recover handling and collection costs

Cash on delivery creates handling work your prepaid orders do not. A COD handling fee covers that effort on the orders that need it.

Set a flat cash on delivery handling fee for steady costs.
Use a percentage when handling scales with order value.
Keep card checkout without a handling surcharge.

Name the handling fee clearly at checkout

Shoppers see the cash on delivery handling fee as soon as they select COD, with the full total before they confirm.

Use a label customers understand in your market.
Align tax settings with your bookkeeping.
Show the fee on mobile and desktop checkout.

Scope the fee to COD orders only

The handling fee applies only when Cash on Delivery is the payment option. Everything else in your Wix store stays untouched.

Leave shipping and product prices unchanged.
Apply the same handling rule on every COD checkout.
Upgrade when COD volume exceeds the free tier.

Merchant Scenarios

How merchants use this

Example scenarios based on common merchant setups and results.

We label it a cash on delivery handling fee. Customers see it before they confirm and we cover courier collection.
Hannah W.

Handling costs used to come out of margin. The COD fee line fixed that without changing our catalog.
Omar J.

Only cash on delivery orders get the handling fee. Prepaid checkout is unchanged.
Claire M.

Pricing Details

Pricing

A comprehensive breakdown of our pricing plans to help you make the best choice.

Basic

$0/month

Get started with cash on delivery fees on up to 20 orders per month.

Install for free

Up to 20 Cash on Delivery orders/month
Charge a fixed or percentage COD fee
Customize the checkout fee name
Email support

Premium

$3.99/month

Unlimited cash on delivery orders with priority support as you scale.

Install for free

Unlimited Cash on Delivery orders
Charge a fixed or percentage COD fee
Customize the checkout fee name
Priority email support

Conversion Impact

Results merchants typically see

Typical outcomes when cash on delivery fees are applied clearly at checkout, not buried in shipping or product prices.

Cover COD handling work

Per order

A cash on delivery handling fee helps pay for collection and processing tied to COD payment, not your entire catalog.

Clear handling fee label

Custom name

Rename the COD fee at checkout so shoppers understand why the cash on delivery handling fee is on their order.

Fast handling fee rollout

One setup

Set fee type, label, and tax behavior once, then the cash on delivery handling fee applies on every eligible checkout.

Use Case Library

Popular use cases on Wix

Practical starting points teams use when rolling out cash on delivery handling fee to support store conversions.

1Charge a cash on delivery handling fee to cover courier collection
2Replace hidden COD costs in shipping with a named handling fee
3Use a percentage handling fee on large cash on delivery orders

Ready to try it on your Wix store?

Explore PowerUp apps and add Cash on Delivery Fee when you are set to ship.

Install for free Read the blog

Frequently asked questions

Quick answers about using Cash on Delivery Fee on Wix.

Related guides

Explore more ways to set up cash on delivery fees on your Wix store.