What is a cash on delivery surcharge on Wix?

It is an extra fee added at checkout when a customer chooses Cash on Delivery as a payment option. The surcharge can be a fixed amount or a percentage of the order total.

Is a cash on delivery surcharge the same as a COD fee?

Yes. Both refer to an additional charge on COD orders. You can customize the label shoppers see, such as surcharge, handling fee, or COD fee.

Does the surcharge apply to every order?

No. The cash on delivery surcharge is added only when a customer chooses Cash on Delivery as a payment option at checkout.

Can I set a fixed or percentage surcharge?

You configure one type at a time: either a fixed cash on delivery surcharge or a percentage COD fee on the order total.

Will the surcharge change my shipping rates?

No. The surcharge is a separate COD fee line at checkout. Your existing shipping setup and other payment methods are unchanged.

Cash on Delivery Surcharge for Wix Stores

Offset courier and cash handling with a surcharge that applies only to COD orders.

Install for free

No credit card required.

Benefits Overview

When a cash on delivery surcharge makes sense

Key ways Wix merchants use this setup to improve product clarity and shopper confidence before checkout.

Separate surcharge from product price

A cash on delivery surcharge keeps your catalog prices clean while still recovering collection costs on COD orders.

Fixed or percentage surcharge options

Match the surcharge to how your courier bills you. A flat cash on delivery surcharge works for steady costs; a percentage scales with order size.

Transparent before order confirmation

The cash on delivery surcharge is visible as soon as COD is selected, so the order total is clear before checkout completes.

Personalization Flow

Why merchants add a cash on delivery fee

Cash on Delivery creates real handling and collection costs. A dedicated COD fee at checkout lets you recover those expenses, keep totals transparent, and leave prepaid orders untouched.

Recover costs with a dedicated surcharge

Cash on delivery orders create extra collection work. A COD surcharge passes those costs to the payment option that requires them.

Charge a flat cash on delivery surcharge when costs are fixed.
Use a percentage surcharge when fees scale with order value.
Keep prepaid orders free of the surcharge.

Display the surcharge at checkout

Shoppers see the cash on delivery surcharge immediately when they pick COD, with your label and tax settings applied.

Name the surcharge clearly on the checkout summary.
Match tax behavior to your accounting setup.
Show the updated total before place order.

Apply the surcharge only to COD

The cash on delivery surcharge does not affect card, wallet, or other payment methods. Shipping and product prices stay unchanged.

Limit the surcharge to Cash on Delivery checkouts.
Run one surcharge rule across your COD orders.
Start on the free plan and upgrade as volume grows.

Merchant Scenarios

How merchants use this

Example scenarios based on common merchant setups and results.

We call it a cash on delivery surcharge at checkout. It is clear and separate from shipping.
Nina K.

The COD surcharge only shows when someone picks cash on delivery. Card checkout looks the same as before.
David P.

We switched from hiding the cost in shipping to a named surcharge. Fewer questions from customers.
Sara L.

Pricing Details

Pricing

A comprehensive breakdown of our pricing plans to help you make the best choice.

Basic

$0/month

Get started with cash on delivery fees on up to 20 orders per month.

Install for free

Up to 20 Cash on Delivery orders/month
Charge a fixed or percentage COD fee
Customize the checkout fee name
Email support

Premium

$3.99/month

Unlimited cash on delivery orders with priority support as you scale.

Install for free

Unlimited Cash on Delivery orders
Charge a fixed or percentage COD fee
Customize the checkout fee name
Priority email support

Conversion Impact

Results merchants typically see

Typical outcomes when cash on delivery fees are applied clearly at checkout, not buried in shipping or product prices.

Cleaner product pricing

Separate line

A cash on delivery surcharge keeps COD costs out of base product prices and off prepaid orders.

Upfront surcharge visibility

At COD select

Shoppers see the COD fee on the checkout summary before they confirm, which cuts confusion after the order.

Flexible surcharge models

Fixed or %

Choose a flat cash on delivery surcharge or a percentage COD fee based on how your courier charges you.

Use Case Library

Popular use cases on Wix

Practical starting points teams use when rolling out cash on delivery surcharge to support store conversions.

1Add a named cash on delivery surcharge instead of raising product prices
2Recover courier collection fees with a flat COD surcharge
3Use a percentage surcharge on high-value cash on delivery orders

Ready to try it on your Wix store?

Explore PowerUp apps and add Cash on Delivery Fee when you are set to ship.

Install for free Read the blog

Frequently asked questions

Quick answers about using Cash on Delivery Fee on Wix.

Related guides

Explore more ways to set up cash on delivery fees on your Wix store.