Recover Cash on Delivery Costs on Wix

Recover cash on delivery costs on the orders that create them.

Install for free

No credit card required.

Wix

Benefits Overview

Recover cash on delivery costs without raising all prices

Key ways Wix merchants use this setup to improve product clarity and shopper confidence before checkout.

Pass collection costs to COD orders
Recover cash on delivery costs on the orders that create them. Courier, handling, and failed delivery expenses stay off prepaid checkout.
Recover costs transparently at checkout
Shoppers see the cash on delivery fee when COD is selected, so recovered costs are clear before the order is confirmed.
Recover without rebuilding your store
Set your recovery rule once in the app. Product prices, shipping, and non-COD payment methods stay unchanged.

Personalization Flow

Why merchants add a cash on delivery fee

Cash on Delivery creates real handling and collection costs. A dedicated COD fee at checkout lets you recover those expenses, keep totals transparent, and leave prepaid orders untouched.

Recover what COD costs you

Cash on delivery creates collection and handling expenses. A COD fee helps you recover cash on delivery costs on those orders specifically.

  • Choose fixed or percentage recovery for COD.
  • Compare the fee to your real collection costs.
  • Keep prepaid orders free of recovery charges.
COD fee settings to recover cash on delivery costs on Wix.

Show recovered costs at checkout

Customers see the cash on delivery fee when they select COD, so recovered costs are visible before checkout completes.

  • Label the fee in language your shoppers understand.
  • Set tax treatment on the recovered COD fee.
  • Check totals on mobile checkout.
Wix checkout showing recovered cash on delivery costs as a fee line.

Recover only on COD payment

Cash on delivery cost recovery applies when COD is chosen. Card, wallet, and other payment methods are not charged the fee.

  • Verify prepaid checkout has no COD recovery fee.
  • Use one recovery rule across cash on delivery orders.
  • Upgrade when COD volume exceeds the free plan.
Cash on delivery cost recovery limited to COD checkout.

Merchant Scenarios

How merchants use this

Example scenarios based on common merchant setups and results.

We recover cash on delivery costs on COD orders only. Product prices stayed where they were.

Priya N.

Collection fees used to come out of margin. The COD fee line at checkout fixed that quietly.

Marcus L.

Customers see the cash on delivery fee upfront. Recovery is transparent now.

Elena V.

Pricing Details

Pricing

A comprehensive breakdown of our pricing plans to help you make the best choice.

Basic

$0/month

Get started with cash on delivery fees on up to 20 orders per month.

Install for free
  • Up to 20 Cash on Delivery orders/month

  • Charge a fixed or percentage COD fee

  • Customize the checkout fee name

  • Email support

Premium

$3.99/month

Unlimited cash on delivery orders with priority support as you scale.

Install for free
  • Unlimited Cash on Delivery orders

  • Charge a fixed or percentage COD fee

  • Customize the checkout fee name

  • Priority email support

Conversion Impact

Results merchants typically see

Typical outcomes when cash on delivery fees are applied clearly at checkout, not buried in shipping or product prices.

Targeted cost recovery

COD orders

Recover cash on delivery costs on COD checkouts instead of spreading collection expenses across every product price.
Named recovery line

Not hidden

A visible cash on delivery fee at checkout makes cost recovery clear to shoppers and your team.
One recovery rule

Automatic

Configure how you recover cash on delivery costs once, then the COD fee applies on every eligible checkout.

Use Case Library

Popular use cases on Wix

Practical starting points teams use when rolling out recover cash on delivery costs to support store conversions.

  • 1Recover cash on delivery costs from courier and collection partners
  • 2Stop subsidizing COD orders by spreading costs into shipping
  • 3Use a percentage COD fee to recover more on large cash on delivery orders

Ready to try it on your Wix store?

Explore PowerUp apps and add Cash on Delivery Fee when you are set to ship.

Frequently asked questions

Quick answers about using Cash on Delivery Fee on Wix.